Beagle Services, Inc.

Customer Success Manager

• trained to understand the smart home devices and best practices on how to install the device at residential, multi-unit and some commercial properties
• talking with potential and repeated customers to establish and understand their needs for device installation requirements
• strong problem prevention and solving skills are a must
• learning and utilizing company software in order to provide customer invoicing, job description details and costing
• plumbing service technician dispatch responsibilities, such as scheduling jobs and confirming availability
• ensuring technicians have all necessary information to complete the work
• interaction and client liaison abilities to work with our national business partners

Service Technician – Dispatch/Customer Success Coordinator