BDA, LLC

Account Manager – Branded Promotional Merchandise

BDA, LLC

full-time

Posted on:

Location Type: Remote

Location: Remote • New Jersey • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $70,000 - $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • Develop and nurture long-term relationships with existing clients
  • Act as main point of contact for clients, addressing their inquiries and concerns promptly and professionally
  • Understand clients’ promotional objectives, target audience, budget and deadline constraints to offer tailored promotional merchandise solutions
  • Advise clients on the most suitable merchandise solutions that align with their marketing goals and brand image.
  • Stay updated on industry trends, product knowledge, and best practices to provide informed recommendations
  • Understand BDA business units and services to evaluate and identify opportunities to upsell or cross-sell additional products, programs, or services to existing clients
  • Create compelling proposals & presentations that showcase the value of our products and services
  • Develop proactive strategy, presentation and pitches for client opportunities
  • Prepare accurate and competitive quotes for clients based on their requirements
  • Facilitate the order process from ideation through delivery, ensuring all details are accurately recorded and communicated to internal teams.
  • Coordinate and collaborate with client service coordinators, production associates, and other cross-functional teams (design, logistics, purchasing etc) to deliver on spec and on time.
  • Monitor client satisfaction and address any issues to ensure a high level of customer retention.
  • Conduct post-order follow-ups to gather feedback and assess the success of the promotional project/program
  • Meet and exceed assigned sales targets and contribute to BDA’s revenue growth while working within assigned budgets and forecasts. Deliver results by achieving short and long-term sales and profitability goals.
  • Stay informed about the competitive landscape and industry trends to enhance our offerings and maintain a competitive edge.
  • Manage contact and opportunity database and execute strategic account plans
  • Exude high levels of professionalism when interacting with clients, internal partners and external vendors and agencies

Requirements

  • 3+ years proven experience in sales, account management, or a customer facing role.
  • Experience in Promotional Products or Merchandising Industry required
  • Proven track record of increasing sales and business opportunities through client development
  • Proficient in MS Office suite (Excel, Outlook, Word, Powerpoint)
  • Proficiency in using CRM software and other relevant tools for sales and order management. (Salesforce preferred)
Benefits
  • robust PTO
  • vacation
  • a volunteer day
  • holidays and summer Fridays
  • medical
  • dental
  • vision
  • life
  • AD&D insurance
  • 401k
  • tuition reimbursement
  • mental health and financial wellness programs
  • professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesaccount managementclient developmentproposal creationpresentation skillsorder managementbudget managementcompetitive analysisupsellingcross-selling
Soft skills
relationship buildingcommunicationproblem-solvingcustomer satisfactionprofessionalismcollaborationstrategic thinkingtime managementfeedback gatheringadaptability