Lead a high performing team of sales operations, sales training, customer success and business process specialists
Develop the commercial excellence strategy to ensure the commercial teams are equipped with the right insights, tools, processes to drive and achieve revenue targets
Establish and execute the commercial analytics and reporting strategy to ensure operational health, predict future sales revenue based on market and historical data, deliver accurate forecasting (short- and long-term), and inform strategic planning
Design, build and maintain sales technology solutions (in partnership with IT); oversee the optimization of CRM systems to support sales and contracting efforts
Develop associate learning journey strategy and sales standard work, including sales coaching and training content creation, tools and platforms, and performance tracking
Optimize Business Processes to eliminate "waste" and increase customer facing time
Enhance sales operations data analytics and dashboarding capabilities to monitor performance metrics, identify trends and gaps, and measure the impact of optimization efforts
Identify opportunities to improve efficiency and effectiveness throughout the commercialization lifecycle, leveraging data-driven insights and best practices
Manage key continuous process improvement initiatives across the commercial organization
Collaborate with cross-functional teams to drive alignment and execution across departments, including finance, IT, marketing, sales and contracting
Effectively partner with North America Sales Enablement teams across the BD enterprise to ensure synergies and standardization
Requirements
Bachelors Degree, MBA preferred
Experience directly leading sales teams
Strong experience in creating and executing standard work with change management success
Proven track record of commercial execution and growth
Strong understanding of healthcare and capital sales process
Experience on delivering customer retention strategies
Experience leading cross-functional teams in a matrixed environment
Experience influencing and connecting multiple decision makers
Critical thinking, analytical and implementation skills (ability to translate data into useful tactics and strategies)
Ability to manage multiple high-stakes engagements simultaneously, with a focus on long-term client success
Willingness to travel 40%+
Benefits
valuable, competitive package of compensation and benefits programs
rewards and recognition opportunities that promote a performance-based culture
Applicant Tracking System Keywords
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