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BD

Field Applications Specialist

BD

Field Applications Specialist at Waters improving customer outcomes through scientific engagement and training for flow cytometry applications. Collaboration is key in this high-impact role across customer success initiatives.

Posted 6/27/2026full-timeBoston • Florida, Maryland, Massachusetts, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $95,600 - $153,000 per yearWebsite

About the role

Key responsibilities & impact
  • Enable science, drive adoption, and deliver customer outcomes
  • Lead customer onboarding to ensure a seamless transition from purchase to implementation
  • Deliver high-quality, application-focused training tailored to customer workflows and expertise levels
  • Educate customers on best practices to maximize instrument and application performance
  • Partner with customers to resolve complex technical challenges efficiently
  • Drive utilization through proactive engagement and scientific consultation
  • Build strong, trusted relationships with scientific stakeholders
  • Identify opportunities to expand application usage and workflow breadth
  • Partner closely with commercial, technical sales, service, and marketing teams

Requirements

What you’ll need
  • Bachelor’s degree in life sciences or related field
  • Hands-on experience with flow cytometry applications and cell sorting
  • Strong troubleshooting capabilities across complex workflows
  • Ability to translate scientific concepts into practical application
  • Strong training, communication, and presentation skills
  • Valid driver’s license with at least 3 years of driving history
  • Ability and willingness to travel extensively (60–70%), including multi-day overnight travel
  • Advanced degree in life sciences or related field (preferred)
  • Experience with spectral flow cytometry (preferred)
  • Experience operating and troubleshooting cell sorters (preferred)
  • Prior customer-facing application support or training experience (preferred)
  • Familiarity with FlowJo, Infinicyt, OMIQ, or FCS Express (preferred)
  • Experience in workflow optimization and method development (preferred)
  • Experience working cross-functionally in commercial or field environments (preferred)

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Flow Cytometry ApplicationsCell SortingTroubleshootingWorkflow OptimizationMethod DevelopmentScientific ConsultationApplication SupportTraining DeliveryPresentation SkillsCustomer Onboarding
Soft Skills
Communication SkillsInterpersonal SkillsProblem-SolvingRelationship BuildingProactive EngagementAdaptabilityCollaborationCustomer FocusAnalytical ThinkingAttention to Detail
Certifications
Bachelor’s Degree in Life SciencesAdvanced Degree in Life Sciences