Project Manager – Solution Delivery

Project Manager responsible for Clinical Laboratory customer implementation execution. Collaborating with teams to improve efficiencies in project methodologies at Waters.

Posted 6/23/2026full-timeSparks • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $104,700 - $167,500 per yearWebsite

About the role

Key responsibilities & impact

Developing and communicating the wholistic project plan to the project team, internal leadership, and customer stakeholders.
Assembling and maintaining the project schedule.
Hosting regular meetings with internal & external project teams to monitor & control progress.
Regularly updating internal stakeholders on project status, trends, and forecasts.
Maintaining accurate and timely project data inputs on a weekly basis.
Advising the customer on managing organizational change (Change Management).
Manage and communicate project risks impacting the project or organization.
Engage local sales and service teams to underpin a sustainable product placement.
Participate in continuous improvement sessions to further professionalize the US Solutions Delivery team.
Coordinate project resource availability and allocations with appropriate teams.
Interface effectively with the different Waters departments to manage cross-functional processes and resolve issues impacting customers.
Supports sales partners’ efforts to attain business objectives.
Continuously benchmark customer processes through Business Reviews, focusing on market trends and customer needs to identify opportunities for process improvement and differentiated services.
Manage customer expectations by leading communications through both regular formal business reviews and informal periodic calls/visits.

Requirements

What you’ll need

Bachelor's degree (BA/BS) in life sciences, business or engineering
3+ years clinical laboratory experience or equivalent
Project management experience in a technical or laboratory customer environment
Demonstrated understanding of US Clinical Laboratory Diagnostics or Healthcare Industry
Knowledge of Standard Laboratory Practices and Laboratory Regulatory environment (CAP, CLIA, COLA)
Proven leadership abilities with accomplishments demonstrated in cross-functional projects, teams, and programs
Excellent interpersonal skills, including strong internal/external communication and presentation skills
Consistent professionalism in all customer and cross-team interactions
Proficiency in risk and escalation management and conflict resolution
Demonstrated knowledge of Project Management, Risk Management, and Change Management methodologies
Ability and willingness to travel up to 50% of the time

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementrisk managementchange managementclinical laboratory experiencestandard laboratory practiceslaboratory regulatory environmentdata managementprocess improvementcustomer relationship managementcross-functional project management

Soft Skills

leadershipinterpersonal skillscommunication skillspresentation skillsprofessionalismconflict resolutionteam collaborationstakeholder managementorganizational skillsproblem-solving