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BD

Associate Service Sales Representative

BD

Entry-level sales role generating qualified leads and enabling revenue growth for BD's service sales organization. Collaborating with internal teams in both remote and customer-facing contexts.

Posted 6/19/2026full-timeRemote • California, Colorado, Connecticut, Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $66,700 - $106,700 per yearWebsite

About the role

Key responsibilities & impact
  • Qualify incoming time & materials (T&M) requests and proactively initiate contract conversations to generate qualified service contract leads.
  • Support increased contract attachment and conversion rates by identifying customers with recurring service activity or unmet coverage needs.
  • Meet or exceed defined KPIs related to lead generation, activity levels, data quality, and revenue enablement.
  • Conduct daily outbound customer engagement via phone and email across relevant functions and decision-makers.
  • Maintain accurate and up-to-date customer, opportunity, and activity data within CRM and internal systems.
  • Support the sales quoting and contract process by gathering required information and coordinating with Service Sales Representatives as applicable.
  • Build foundational knowledge of service offerings, including service contracts, support plans, billable services, training, and compliance solutions.
  • Leverage available data to prioritize opportunities with the highest potential ROI and conversion likelihood.
  • Assist with data hygiene, cleanup, and governance efforts to improve reporting accuracy and CRM effectiveness.
  • Collaborate cross-functionally with Service Sales, Field Service, Marketing, and Operations to support revenue growth initiatives.
  • Complete assigned projects, tasks, and reporting accurately and on time while maximizing productivity.
  • Backfill open service sales territories as needed by handling customer outreach, qualifying service contract opportunities, and coordinating follow-up with sales leadership.

Requirements

What you’ll need
  • Bachelor’s degree required.
  • Strong verbal and written communication skills with comfort engaging customers by phone and email.
  • Demonstrated ability to manage multiple tasks, maintain organization, and execute with accountability.
  • Proficiency with standard business tools (CRM systems, Microsoft Office or similar).
  • Self-motivated, proactive, and capable of working independently in a remote environment.
  • Flexibility and adaptability in a fast-paced, evolving sales environment.
  • Willingness to travel up to 25% for sales meetings, training, or company events.
  • Interest in sales, account management, or a commercial career path within life sciences or healthcare (preferred).
  • Prior exposure to customer-facing, inside sales, or lead-generation roles (preferred).
  • Demonstrated curiosity and willingness to continuously learn products, markets, and customer workflows (preferred).

Benefits

Comp & perks
  • Medical coverage
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Dental coverage
  • Vision coverage
  • Hospital Care Insurance
  • Critical Illness Insurance
  • Accidental Injury Insurance
  • Life and AD&D insurance
  • Short-term disability coverage
  • Long-term disability insurance
  • Long-term care with life insurance
  • Other Well-being Resources
  • Anxiety management program
  • Wellness incentives
  • Sleep improvement program
  • Diabetes management program
  • Virtual physical therapy
  • Emotional/mental health support programs
  • Weight management programs
  • Gastrointestinal health program
  • Substance use management program
  • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
  • BD 401(k) Plan
  • BD Deferred Compensation and Restoration Plan
  • 529 College Savings Plan
  • Financial counseling
  • Baxter Credit Union (BCU)
  • Daily Pay
  • College financial aid and application guidance
  • Paid time off (PTO), including all required State leaves
  • Educational assistance/tuition reimbursement
  • MetLife Legal Plan
  • Group auto and home insurance
  • Pet insurance
  • Commuter benefits
  • Discounts on products and services
  • Academic Achievement Scholarship
  • Service Recognition Awards
  • Employer matching donation
  • Workplace accommodations
  • Other Life Balance Programs
  • Adoption assistance
  • Backup day care and eldercare
  • Support for neurodivergent adults, children, and caregivers
  • Caregiving assistance for elderly and special needs individuals
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Support for fertility, birthing, postpartum, and age-related hormonal changes
  • Leave Programs
  • Bereavement leaves
  • Military leave
  • Personal leave
  • Family and Medical Leave (FML)
  • Jury and Witness Duty Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
lead generationdata qualityCRM systemssales quotingcontract managementdata hygienereporting accuracycustomer engagementservice contractscompliance solutions
Soft Skills
communication skillsorganizational skillsaccountabilityself-motivatedproactiveflexibilityadaptabilitycuriositytime managementcollaboration
Certifications
Bachelor's degree