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About the role
Key responsibilities & impact- Provide clinical training to customers on all CareFusion products
- Conduct installation and clinical training at customer sites
- Assist with new product evaluations and trials
- Communicate customer complaints and issues to the appropriate internal department(s)
- Gather data and feedback from end-users regarding product performance and quality issues
- Prepare reports detailing feedback received from customers
- Provide follow up with customers to ensure satisfactory resolution of problems/issues
- Maintain current knowledge of products, features and competitive advantages
Requirements
What you’ll need- Bachelor’s degree preferred or minimum of three years call center experience
- Experience working directly with customers and health care professionals
- Excellent interpersonal skills
- Strong written and verbal communication skills
- Demonstrated computer literacy including Microsoft Office Suite
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillswritten communication skillsverbal communication skills
Certifications
Bachelor’s degree