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About the role
Key responsibilities & impact- Achieve or exceed assigned contract revenue targets for U.S. region, with accountability for accurate forecasting and pipeline management.
- Develop and execute comprehensive, multi‑year service contract strategies tailored to the business needs and growth objectives of strategic customers.
- Lead complex negotiations, including consolidated and enterprise‑level service agreements, pricing structures, and contractual terms.
- Establish and maintain strong executive‑level relationships within customer organizations through regular strategic reviews and in‑person engagement.
- Serve as the primary point of accountability for service sales strategy across key accounts, aligning internal teams to deliver cohesive customer solutions.
- Partner cross‑functionally with Commercial Sales, Field Service, Marketing, Product Management, Finance, and Legal to drive aligned account execution.
- Influence internal stakeholders to prioritize customer needs, remove barriers, and deliver differentiated value propositions.
- Maintain deep understanding of customer environments, competitive dynamics, and market trends; communicate insights to inform strategy and decision‑making.
- Deploy a disciplined approach to account planning, strategic prioritization, and execution to maximize contract penetration, retention, and growth.
- Act as a role‑model leader within the Service Sales organization, providing mentorship, guidance, and best‑practice sharing to elevate overall commercial capability.
Requirements
What you’ll need- Bachelor’s degree required; advanced degree a plus.
- Minimum of three to five years progressive sales experience, with demonstrated success managing complex accounts and negotiations.
- Experience selling service contracts, recurring revenue solutions, or long‑term agreements; life sciences experience strongly preferred.
- Proven ability to negotiate and structure complex commercial agreements across multiple stakeholders and decision levels.
- Strong strategic thinking, analytical capability, and creative problem‑solving skills.
- Exceptional written and verbal communication skills with executive‑level presence.
- Demonstrated ability to influence across a matrixed organization without direct authority.
- Willingness to travel regularly for in‑person customer engagement and internal collaboration.
Benefits
Comp & perks- Health insurance
- Flexible working hours
- Remote work options
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract revenue managementforecastingpipeline managementservice contract strategiesnegotiationpricing structuresaccount planningstrategic prioritizationcomplex commercial agreementsrecurring revenue solutions
Soft Skills
strategic thinkinganalytical capabilitycreative problem-solvingwritten communicationverbal communicationexecutive presenceinfluencing skillsmentorshipguidancebest-practice sharing
Certifications
Bachelor's degreeadvanced degree