Key Accounts Service Sales Specialist

Key Accounts Service Sales Specialist responsible for developing service contract strategies and managing key accounts in the U.S. region, focused on life sciences solutions and customer engagement.

Posted 5/16/2026full-timeRemote • California, Colorado, South Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $120,300 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Achieve or exceed assigned contract revenue targets for U.S. region, with accountability for accurate forecasting and pipeline management.
Develop and execute comprehensive, multi‑year service contract strategies tailored to the business needs and growth objectives of strategic customers.
Lead complex negotiations, including consolidated and enterprise‑level service agreements, pricing structures, and contractual terms.
Establish and maintain strong executive‑level relationships within customer organizations through regular strategic reviews and in‑person engagement.
Serve as the primary point of accountability for service sales strategy across key accounts, aligning internal teams to deliver cohesive customer solutions.
Partner cross‑functionally with Commercial Sales, Field Service, Marketing, Product Management, Finance, and Legal to drive aligned account execution.
Influence internal stakeholders to prioritize customer needs, remove barriers, and deliver differentiated value propositions.
Maintain deep understanding of customer environments, competitive dynamics, and market trends; communicate insights to inform strategy and decision‑making.
Deploy a disciplined approach to account planning, strategic prioritization, and execution to maximize contract penetration, retention, and growth.
Act as a role‑model leader within the Service Sales organization, providing mentorship, guidance, and best‑practice sharing to elevate overall commercial capability.

Requirements

What you’ll need

Bachelor’s degree required; advanced degree a plus.
Minimum of three to five years progressive sales experience, with demonstrated success managing complex accounts and negotiations.
Experience selling service contracts, recurring revenue solutions, or long‑term agreements; life sciences experience strongly preferred.
Proven ability to negotiate and structure complex commercial agreements across multiple stakeholders and decision levels.
Strong strategic thinking, analytical capability, and creative problem‑solving skills.
Exceptional written and verbal communication skills with executive‑level presence.
Demonstrated ability to influence across a matrixed organization without direct authority.
Willingness to travel regularly for in‑person customer engagement and internal collaboration.

Benefits

Comp & perks

Health insurance
Flexible working hours
Remote work options
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract revenue managementforecastingpipeline managementservice contract strategiesnegotiationpricing structuresaccount planningstrategic prioritizationcomplex commercial agreementsrecurring revenue solutions

Soft Skills

strategic thinkinganalytical capabilitycreative problem-solvingwritten communicationverbal communicationexecutive presenceinfluencing skillsmentorshipguidancebest-practice sharing

Certifications

Bachelor's degreeadvanced degree