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About the role
Key responsibilities & impact- Provide on-site technical support for BD Pyxis automated dispensing systems
- Respond to, evaluate, and prioritize work orders
- Diagnose, service, and resolve issues regarding proprietary hardware and software system components
- Implement a preventive maintenance program
- Provide efficient field services to all BD customers in a timely manner
Requirements
What you’ll need- High School Diploma
- 3 years of related combination Hardware/Software/IT experience supporting both proprietary and standard applications
- 24x7 on-call experience in a customer-facing/field service environment, required
- Computer electronics, Windows OS, network experience, required
- Must be able to work within defined processes and methodologies with minimal degree of supervision
- Must possess and maintain a valid driver's license and meet BD's auto safety standards.
Benefits
Comp & perks- Comprehensive Total Rewards program
- Opportunities for reward and recognition
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportdiagnoseserviceresolve issuespreventive maintenancehardware experiencesoftware experiencenetwork experienceWindows OSfield service
Soft Skills
customer-facingprioritize work ordersevaluate work orderswork within defined processesminimal supervision
Certifications
High School Diplomavalid driver's license