Clinical Consultant, Professional Services

. Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services.

Posted 5/2/2026full-timeSan Diego • California, Connecticut, New York, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $87,500 - $144,400 per yearWebsite

About the role

Key responsibilities & impact

Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services.
Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
Interacts and supports Project Manager to ensure timely and productive implementations.
Collaborates with hospital clinicians and EMR vendor to facilitate and participate in the development of policies and procedures; defining workflows, protocol developments and updates; resource group development; device education; go-live and post-implementation clinical rounds and consulting.
Provides basic HL7 message interpretation and failure resolution to customers and ability to escalate to technical SME when appropriate.
Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.

Requirements

What you’ll need

Bachelor's degree required or equivalent experience; advanced degree or certification preferred
4-6 years of experience in related field or equivalent combination of education and experience
Current active nursing license required
Driving requirements dictate that the candidate possess and maintain a valid driver license and be at least 21 years old.
Must be able to lift a minimum of 40 lbs.
This position may involve pushing, pulling, stooping, bending and lifting.
Preferred: Acute care hospital experience required preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired. Specific knowledge of BD business highly desired.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical operationsinteroperabilityconnectivity productsHL7 message interpretationworkflow developmentprotocol developmentdevice educationsystem assessmentcustomer satisfactionproblem solving

Soft Skills

clinical leadershipcollaborationcommunicationcustomer supportconsulting

Certifications

Bachelor's degreecurrent active nursing license