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BD

Field Service Technician

BD

. Provide remote and on-site technical support for BD Pyxis automated dispensing systems within hospitals and other healthcare facilities .

Posted 5/1/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $28 - $43 per hourWebsite

About the role

Key responsibilities & impact
  • Provide remote and on-site technical support for BD Pyxis automated dispensing systems within hospitals and other healthcare facilities
  • Respond to, evaluate, and prioritize work orders; diagnose, service, and resolve issues regarding proprietary hardware and software system components
  • Execute a preventive maintenance program, provide limited cross-functional support for our Sales and Implementation teams
  • Provide efficient field services, including installations, in-servicing, repair, preventive maintenance, calibration, and sales support
  • Maintain proper and accurate small parts inventory for service and follow approved policies and procedures for inventory controls
  • Provide accurate and timely documentation of field activity, expenses, time distribution, and other information as required

Requirements

What you’ll need
  • High School diploma plus 3 years of related field service experience
  • Minimum of 3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
  • 24x7 on-call experience in a customer-facing/field service environment, required
  • Good mechanical, computer, verbal, written, and time management skills, required
  • Computer electronics, Windows OS, network experience, required
  • Must possess and maintain a valid driver's license and meet BD's auto safety standards.
  • Associate Degree in Healthcare Technology or other technical field, preferred
  • Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment, a plus
  • Prior military Bio-Med experience, a plus
  • Prior Automated Teller Machine (ATM) experience, a plus
  • Upon hire, must provide proof of and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis, COVID-19.
  • Weight lifting requirement: minimum 70 pounds

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Hard Skills & Tools
technical supporthardware experiencesoftware experiencepreventive maintenancecalibrationfield serviceinventory controlnetwork experiencecomputer electronicsWindows OS
Soft Skills
time managementverbal communicationwritten communicationmechanical skills
Certifications
valid driver's licenseimmunizations (Hepatitis B, Influenza, MMR, Varicella, Annual TB/PPD, Tetanus/Diphtheria/Pertussis, COVID-19)