BD

Service Contract Administrator

BD

full-time

Posted on:

Location Type: Remote

Location: California • Colorado • United States

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Salary

💰 $25 - $38 per hour

About the role

  • Provide responsive, high‑quality support to the Service Sales organization by managing incoming contract‑related requests with speed, accuracy, and attention to detail.
  • Prepare, process, and manage service contract documentation, ensuring completeness, compliance, and timely turnaround to support customer interactions and revenue closure.
  • Serve as a steward of pricing and commercial governance, ensuring discount levels and approval processes are followed in accordance with established policies.
  • Support navigation of contract terms and conditions (T&Cs), coordinating reviews, approvals, and revisions with internal stakeholders as needed.
  • Maintain accurate contract, customer, and pricing data within CRM and related systems.
  • Support CRM data hygiene initiatives, including cleanup, validation, and ongoing governance to improve data quality and reporting integrity.
  • Assist with recurring sales reporting, dashboards, and ad hoc requests to support visibility into performance and pipeline activity.
  • Partner cross‑functionally with Sales, Field Service, Finance, Legal, and Operations to resolve issues and remove barriers to contract execution.
  • Identify opportunities to improve contract administration processes and turnaround times, contributing to enhanced customer and sales team experience.
  • Balance independent execution with active collaboration, maintaining close connection with the service sales team and key internal partners.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Prior experience in contract administration, sales operations, order management, or a related commercial support role.
  • Strong attention to detail and commitment to accuracy, compliance, and process discipline.
  • Ability to manage multiple requests and priorities in a fast‑paced environment while meeting deadlines.
  • Comfortable enforcing policies, pricing guardrails, and approval processes with confidence and professionalism.
  • Proficient with CRM systems and standard business tools (e.g., Microsoft Office or similar).
  • Strong written and verbal communication skills with the ability to collaborate across functions.
  • Self‑motivated and highly organized, with the ability to work independently in a remote environment.
Benefits
  • Medical coverage
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Dental coverage
  • Vision coverage
  • Hospital Care Insurance
  • Critical Illness Insurance
  • Accidental Injury Insurance
  • Life and AD&D insurance
  • Short-term disability coverage
  • Long-term disability insurance
  • Long-term care with life insurance
  • Other Well-being Resources
  • Anxiety management program
  • Wellness incentives
  • Sleep improvement program
  • Diabetes management program
  • Virtual physical therapy
  • Emotional/mental health support programs
  • Weight management programs
  • Gastrointestinal health program
  • Substance use management program
  • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
  • BD 401(k) Plan
  • BD Deferred Compensation and Restoration Plan
  • 529 College Savings Plan
  • Financial counseling
  • Baxter Credit Union (BCU)
  • Daily Pay
  • College financial aid and application guidance
  • Paid time off (PTO), including all required State leaves
  • Educational assistance/tuition reimbursement
  • MetLife Legal Plan
  • Group auto and home insurance
  • Pet insurance
  • Commuter benefits
  • Discounts on products and services
  • Academic Achievement Scholarship
  • Service Recognition Awards
  • Employer matching donation
  • Workplace accommodations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract administrationsales operationsorder managementdata validationdata governancesales reportingdashboard creationprocess improvement
Soft Skills
attention to detailcommitment to accuracyprocess disciplineability to manage multiple prioritiesconfidence in enforcing policiesstrong written communicationstrong verbal communicationcollaborationself-motivatedhighly organized
Certifications
Bachelor’s degree