BD

Account Manager, Pre-Operative

BD

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois, Rhode Island, Wisconsin

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Job Level

Mid-LevelSenior

About the role

  • Contract Execution and contract compliance management
  • Conduct business reviews and align with strategic sales teams on key IDNs
  • Maintain an up-to-date business plan detailing strategy to maintain and grow business
  • Grow an established portfolio through education, servicing and proper utilization of current products
  • Attend and support local and regional conferences
  • Seek, develop, and maintain relationships with key contacts across a large geographic territory
  • Provide clinical education and training; participate or lead pre-sales support, assessment and evaluation of new products and services
  • Participate or lead post-sales assessment, design, implementation and monitoring of new products and services
  • Develop, plan and manage customer training programs and serve as lead consultant/resource to customers
  • Make recommendations to drive customer acceptance and utilization of new products and services
  • Identify and communicate opportunities for product improvement using direct customer feedback
  • Participate and manage customer assessments and assist in developing plan for customer process standardization
  • Assist with field and/or classroom training of new Pre-Op Account Managers
  • Report customer complaints in accordance with BD’s complaint procedures
  • Support BD Commercial Excellence by complying with management rigor focused on growth and using Salesforce
  • Train on and consistently apply the BD Way of Selling
  • Perform special projects and other duties as assigned

Requirements

  • Bachelor's degree required
  • Advanced degree preferred
  • 2+ years of relevant Sales/Account Management/Customer Success experience preferred
  • Acute Hospital experience preferred
  • Clinical work experience and/or educational background preferred
  • Expertise with Microsoft Office including PowerPoint, Excel and Outlook
  • Strong interpersonal, communication, organizational and planning skills
  • Travel – Approximately 60-75% of work time (including overnights)
  • Must possess and maintain a valid state-issued driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards
  • Ability to comply with BD’s Code of Ethics, BD Way, and company policies
  • For certain locations, employment may be contingent upon proof of full COVID-19 vaccination
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