Systems Analyst
BD
full-time
Posted on:
Location Type: Hybrid
Location: Vienna • 🇦🇹 Austria
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Provide first level support to the GCS network of system Super-Users.
- Own the support strategy and manage the day-to-day support for MMS
- Manage system issues to resolution in collaboration with IT teams
- Lead the requirements gathering for new or updated systems
- Become a recognized SME for MMS business processes and drive improvements
Requirements
- 5 years in similar roles in Healthcare industry
- Experience in IT systems implementation
- Experience in business process support
- Engineering degree or similar relevant qualification
- Experience with Salesforce.com, SAP, Microsoft Power BI
- Good skills in MS Office applications
- Fluent in English, both oral and written
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT systems implementationbusiness process supportrequirements gathering
Soft skills
first level supportcollaborationleadershipproblem-solving
Certifications
Engineering degree