BD

Field Service Engineer – Bioscience

BD

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Salary

💰 £45,000 - £55,000 per year

Job Level

Junior

About the role

  • Provide field-based and remote technical support to customers and colleagues in line with relevant training and experience
  • You will carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on Flow Cytometry instrumentation
  • You will be responsible for diagnosing electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques
  • You will determine the most cost-effective repair/solution to ensure minimum downtime
  • Perform instrument certifications (IQ/OQ)
  • Actively manage your car stock, ensuring all necessary spare parts and tools are available
  • Effective management of technical escalations
  • Works toward service metrics as defined by the Service Organization

Requirements

  • HND or Degree in Electrical Engineering or extensive relevant experience as a Field Service Engineer
  • A proactive approach with the ability to take lead if the situation requires it
  • IT knowledge
  • Flow Cytometry experience is a plus
  • Experience working in the Telecoms, Robotics, Automation, and Medical Devices industries
  • The ability to process knowledge across multi-modular and diverse product ranges
  • Deliver high levels of customer service
  • Full UK driving license
  • Currently living within a daily commutable distance of Central London.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible working arrangements
  • Professional development opportunities
  • Bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Flow Cytometrypreventative maintenanceinstallationdiagnosing electrical failuresdiagnosing fluidic failuresdiagnosing mechanical failuresdiagnosing hardware failuresdiagnosing software failuresdiagnosing laser failuresinstrument certifications
Soft skills
proactive approachleadershipcustomer serviceeffective managementproblem-solving
Certifications
HND in Electrical EngineeringDegree in Electrical EngineeringIQ/OQ certification