BD

Field Service Technician

BD

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • New Jersey, Pennsylvania • 🇺🇸 United States

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Salary

💰 $22 - $34 per hour

Job Level

Mid-LevelSenior

About the role

  • Providing on-site support to BD customers including installation and service of diagnostic instrumentation
  • After-hours phone support
  • Holiday and weekend on-site support
  • Marketing and exhibitions
  • Clinical trials support
  • Accurately maintain car stock inventory, test equipment, tools, and technical data
  • Complete service documentation as required
  • Report quality control and other technical problems to Service Center and System Support Engineering Manager
  • Accountable for providing support that meets BD standards of outstanding quality service at all times

Requirements

  • High School diploma or equivalent experience
  • 3 years’ experience installing, repairing and troubleshooting instruments or components
  • Previous experience in customer facing roles
  • Familiarity with recent Mac and PC operating systems
  • Maintains a valid Driver's License and record per BD policy.
Benefits
  • Competitive package of compensation and benefits programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
installationservicediagnostic instrumentationrepairingtroubleshootinginventory managementservice documentationquality control
Soft skills
customer servicecommunicationaccountability
Certifications
High School diplomavalid Driver's License
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