Salary
💰 $24 - $37 per hour
About the role
- Provide remote and on-site technical support for BD Pyxis automated dispensing systems located within hospitals and other healthcare facilities
- Respond to, evaluate, and prioritize work orders; diagnose, service, and resolve issues regarding proprietary hardware and software system components
- Implement a preventive maintenance program, provide limited cross-functional support for our Sales and Implementation teams
- Provide efficient field services to all BD customers in a timely manner
- Maintain proper and accurate small parts inventory for the purpose of service
Requirements
- High School Diploma
- 3 years of related combination Hardware/Software/IT experience supporting both proprietary and standard applications
- 24x7 on-call experience in a customer-facing/field service environment, required
- Computer electronics, Windows OS, network experience, required
- Must be able to work within defined processes and methodologies with minimal degree of supervision
- Must possess and maintain a valid driver's license and meet BD's auto safety standards.
- Competitive compensation
- Opportunities for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportdiagnosisservicepreventive maintenancehardware experiencesoftware experiencenetwork experienceWindows OSfield servicecustomer-facing experience
Soft skills
problem-solvingprioritizationcommunicationindependencetime management
Certifications
High School Diplomavalid driver's license