Junior Customer Engineer – FS

BCX

IT hardware servicing and diagnostic technician for retail environments. Ensuring service level achievement and efficient execution of tasks under supervision while using appropriate operating systems.

Posted 5/12/2026full-timeBloemfontein • 🇿🇦 South AfricaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.
Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)
Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis
Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements
Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed. In addition, tracking and checking the necessary items to ensure that these are as described in the instructions or plans.
Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards
Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy. Diligently drive SLA

Requirements

What you’ll need

Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment
Certifications COMPTIA Microsoft Systems Associate or Engineer (MCSA or MCSE); Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
National Diploma - Preferred /Advantage

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account BCX Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1979 📚 Education 🤝 B2B ☁️ SaaS Education
B2B
SaaS BCX is an innovative company focused on building solutions that enhance how people learn, live, and work. They prioritize attracting and developing talented individuals equipped to tackle future challenges, fostering a team environment where creativity and problem-solving thrive. BCX aims to solve the problems of tomorrow for their customers, encouraging individuals with a solution-oriented mindset to join their team. Junior Customer Engineer – FS 🔥 30 minutes ago 🏢 Bloemfontein – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 🛠️ Implementation Specialist 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.
Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)
Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis
Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements
Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed. In addition, tracking and checking the necessary items to ensure that these are as described in the instructions or plans.
Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards
Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy. Diligently drive SLA 🎯 Requirements
Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment
Certifications COMPTIA Microsoft Systems Associate or Engineer (MCSA or MCSE); Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
National Diploma - Preferred /Advantage Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hardware installationhardware serviceremote diagnosticsconfiguration managementconfiguration management database (CMDB)software installationsoftware removaltroubleshootingSLA management

Soft Skills

effective executionefficient executionattention to detailcommunicationteam support

Certifications

COMPTIA Microsoft Systems Associate (MCSA)Microsoft Certified Solutions Expert (MCSE)Linux LPIC (1 and 2)Certified Linux AdministratorCompTIA Linux+