BCX

Tech Officer, Systems Engineer – IOT/OT

BCX

full-time

Posted on:

Location Type: Hybrid

Location: Kuruman • South Africa

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Tech Stack

AzureDNSIoTVMware

About the role

  • Responsible for installation, maintenance, configuration, support, and service improvements in the OT environment for IOT Clients.
  • Monitoring multi-client servers using the Monitoring systems
  • Troubleshooting and resolving system issues with servers via remote desktop.
  • Installing-config-testing and maintaining OS application software and system management tools.
  • Perform tier level 2 and 3 support for business-critical systems and provide technical guidance to customers.
  • Escalating and monitoring calls 24/7.
  • Manage high priority P1/P2 incidents and liaise with the different BU’s to drive resolution.
  • Maintenance and support of Microsoft services; DHCP, DNS and FTP.
  • Resolving and assignment of calls to the correct competencies on multiple ticket logging systems

Requirements

  • NQF 4: Grade 12 National Diploma
  • 2 years IT support experience in Active Directory design and support
  • Database administration, VMWare design and support
  • Certifications VMWare
  • Azure fundamentals
  • Azure Modern Desktop Administrator Associate
  • Professional Memberships in Relevant Industry
  • Valid Drivers license
Benefits
  • Willing to travel
  • Hybrid Remote Worker
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationmaintenanceconfigurationtroubleshootingsystem management toolsActive Directorydatabase administrationVMWareMicrosoft servicesincident management
Soft Skills
technical guidancecustomer supportcommunicationproblem-solvingescalation management
Certifications
VMWareAzure fundamentalsAzure Modern Desktop Administrator Associate