Systems Engineer, IoT
BCX
full-time
Posted on:
Location Type: Hybrid
Location: Kuruman • South Africa
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About the role
- Manage and support customer technical solutions
- Provide general technical support on customer systems
- Install, monitor, test and maintain cloud and infrastructure solutions
- Support, maintain and manage the technical aspects of a Cloud/Operating system solution
- Ensure contracted service level agreements are met
- Perform proactive activities such as health-checks, documentation updates and performance reporting
- Plan, coordinate and implement system changes within client specified change windows
- Liaise with the clients, vendors, and other partners
- Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner
- Assist with project delivery
- Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork
- Assist colleagues and contribute to the quality and values
- Drive a proactive culture to reduce common causes of operational problems
- Understand the requirements of being part of a 24x7 on-call operation
- Operates closely with associated infrastructure service teams to meet SLA’s and resolve problems
- Collaborate and strive to optimise engagement between BCX Divisions to enhance relationships with customers and vendors
Requirements
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Engineering OR NQF 4: Grade 12
- 3 years’ experience in OT system design, deployment & support, Database administration, VMW design and support, monitoring, backup and anti-virus solutions or Networks and Network technology OR 5 years’ experience in OT system design, deployment & support, Database administration, VMW design and support, monitoring, backup and anti-virus solutions or Networks and Network technology
- Certifications: MCSE (Server 2016), VMWare, Azure fundamentals, Azure Associate, Microsoft Azure Security Engineer, Azure Modern Desktop Administrator Associate
Benefits
- Valid Drivers license
- Ability to travel to outlying areas possibly with own transport
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud solutionsinfrastructure solutionsOT system designdatabase administrationVMWare designmonitoringbackup solutionsanti-virus solutionsnetwork technologytechnical support
Soft Skills
customer focusteamworkcommunicationproblem resolutionproactive culturecollaborationcoordinationorganizational skillstechnical contributionsrelationship management
Certifications
MCSE (Server 2016)VMWareAzure fundamentalsAzure AssociateMicrosoft Azure Security EngineerAzure Modern Desktop Administrator Associate