Junior Customer Engineer, FS
BCX
full-time
Posted on:
Location Type: Office
Location: Port Elizabeth • 🇿🇦 South Africa
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Linux
About the role
- Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision
- Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)
- Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis
- Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements
- Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy.
Requirements
- Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment
- Certifications: COMPTIA, Microsoft Systems Associate or Engineer (MCSA or MCSE); Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
- NQF 4: Grade 12 National Diploma
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hardware serviceremote diagnosticsconfiguration managementconfiguration management database (CMDB)hardware installationsoftware controloperating systems
Soft skills
effective executionefficient executioncustomer support
Certifications
COMPTIAMicrosoft Systems AssociateMicrosoft Certified Solutions Expert (MCSE)Linux LPIC (1 and 2)Certified Linux AdministratorCompTIA Linux+