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Senior Travel Consultant
BCD TravelSenior Travel Consultant managing travel reservations for clients at BCD Travel. Providing travel policy consultation and reviewing operational processes for improvement.
About the role
Key responsibilities & impact- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
Requirements
What you’ll need- Extensive Travel Agent experience
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Amadeus
- Strong verbal and written communication skills in English
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GDS Amadeustravel reservationsclient travel policyregulations complianceoperational processescommercial relationshipsindustry informationlow faresexchange costspenalties
Soft Skills
strong communication skillsverbal communicationwritten communicationconsultationcustomer serviceproblem-solvingsuggestions for improvementactive communicationknowledge expansioninterpersonal skills