Travel Consultant III

BCD Travel

Travel Consultant providing active travel consultation and managing travel arrangements for corporate travel clients. Handling incoming requests and ensuring exceptional service and efficient operations.

Posted 6/14/2026full-timeMumbai • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for accurately and efficiently handling incoming contacts requests via multiple channels (i.e. phone, email, etc.)
Provide active travel consultation towards the business customers
Provide exceptional service which exceeds client expectations
Effectively manage and control all facets of travel arrangements, as requested by our clients

Requirements

What you’ll need

Proven experience in ERM, marine, offshore, or crew travel environments
Hands‑on expertise managing crew movements, rotations, and disruption handling
Strong attention to detail with the ability to perform accurately under pressure
Comfortable working in a fast‑paced, 24/7 service environment
Demonstrated ability to collaborate effectively within a global, multi‑regional operations setup
Relevant skills in GDS Amadeus
Strong verbal and written communication skills in English
Demonstrated understanding of customer servicing excellence
Solid working knowledge of the travel industry, policies, procedures, and processes

Benefits

Comp & perks

Opportunities to grow your skillset and career
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
An inclusive work environment where diversity is celebrated

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ERMGDS Amadeuscrew movements managementdisruption handlingtravel arrangements management

Soft Skills

attention to detailability to perform under pressurecollaborationcommunication skillscustomer servicing excellence