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Learning Experience Designer
BCD TravelLearning Experience Designer creating comprehensive learning solutions for BCD Travel’s programs and initiatives. Collaborating with experts to develop effective online and instructor-led training materials in the travel industry.
About the role
Key responsibilities & impact- Design and develop innovative solutions for instructor-led (in person or via web) and online courses
- Conduct evaluations to determine the effectiveness of the learning solution
- Collect training needs and objectives from business units for identified knowledge or skill gap
- Incorporate concepts, navigational elements, and interactive capabilities of course authoring tools used for learning solutions
- Learn and continue to expand personal knowledge of BCD Travel and industry tools, systems, processes, and procedures and can effectively develop courses on these topics
- Conduct regular and ad-hoc project reviews with project team, sponsors, and clients
- Facilitate train-the-trainer sessions, meetings and other events
- Deploy training on an as-needed basis via traditional and/or virtual classroom
- Analyze and recommend learning solutions to support the needs of the business
- Manage multiple priorities and projects simultaneously
Requirements
What you’ll need- Prior experience in the travel industry or learning and development field
- Previous experience in a learning and development role within an organization
- Knowledge of travel agency operations, the travel industry, and account management
- Previous experience with the development and facilitation of instructional materials
- Proven ability to create materials suited for a variety of delivery methods (instructor-led, web-based, and e-learning)
- Demonstrated knowledge of Microsoft Office Suite (i.e. Word, PPT, Excel, and Outlook)
- Demonstrated expertise and application of eLearning authoring software (e.g. Adobe Captivate)
- Availability to work North America business hours
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
course designlearning solution evaluationtraining needs analysisinstructional material developmenteLearning facilitationproject managementcontent creationinteractive course developmenteLearning authoring softwareMicrosoft Office Suite
Soft Skills
communicationfacilitationorganizational skillstime managementcollaborationadaptabilityproblem-solvingleadershiptraining deliveryclient engagement