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Apprentice, Operations
BCD Travel. Assist clients in creating itineraries and booking travel arrangements to meet their requirements .
About the role
Key responsibilities & impact- Assist clients in creating itineraries and booking travel arrangements to meet their requirements
- Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests
- Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.)
- Completes assigned tasks with a minimum of errors
- Successfully completes designated training and development opportunities
Requirements
What you’ll need- GCSE Maths and English grades 4 or above (C or above) is preferred, but not essential
- Work experience in a Customer service environment working as part of a Team is preferred
- Strong working knowledge of the Internet and Microsoft Office applications
- Understand the on-line booking process and have a good knowledge of the Internet.
- Ability to handle multiple priorities simultaneously
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
itinerary creationtravel bookingonline booking processcustomer service
Soft Skills
teamworkattention to detailmultitasking
Certifications
GCSE MathsGCSE English