Meetings and Events Training Specialist

BCD Travel

. Facilitate live and virtual training sessions for Meeting Planners covering Apple M&E tools, platforms, processes, and best practices .

Posted 5/6/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $83,000 per yearWebsite

About the role

Key responsibilities & impact

Facilitate live and virtual training sessions for Meeting Planners covering Apple M&E tools, platforms, processes, and best practices
Onboard new hire Meeting Planners through structured, role-specific orientation programs
Design, develop, and maintain training content including e-learning modules, job aids, quick reference guides, video tutorials, and facilitator guides
Lead training rollouts for new M&E products, platforms, and technology enhancements introduced to the Apple account
Own and continuously improve the end-to-end onboarding experience for new Meeting Planners on the Apple account
Assess training needs and develop learning strategies for all new tools adopted by the Apple M&E team (e.g., event management platforms, booking tools, reporting dashboards, collaboration software)
Monitor training effectiveness through participant feedback, assessments, and post-training performance metrics
Develop and maintain project timelines, prioritizing deliverables to meet business deadlines

Requirements

What you’ll need

Bachelor's degree or equivalent work experience in Training, Instructional Design, Education, Hospitality, or a related field
Experience training within a Meetings & Events, hospitality, or travel management environment strongly preferred
Experience supporting a complex, corporate client account is a plus
Demonstrated experience designing and delivering training for technology platforms and tools
Proven ability to create engaging, professional training content (e-learning, video, job aids, facilitator guides)
Strong project management and organizational skills with the ability to manage multiple priorities
Proficiency with content authoring tools (e.g., Articulate Rise/Storyline, Adobe Captivate, or similar)
Excellent verbal and written communication skills in English

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training designe-learning developmentcontent creationtraining deliveryneeds assessmentproject managementperformance metricsonboardinglearning strategiestraining effectiveness

Soft Skills

organizational skillscommunication skillsleadershipinterpersonal skillsprioritization