Operations Readiness Manager – Travel Operations

BCD Travel

. Serve as the operational business owner through implementation and change .

Posted 4/30/2026full-timeRemote • California • 🇺🇸 United StatesJunior💰 $60,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the operational business owner through implementation and change
Be accountable for operational tasks supporting business readiness
Complete end to end testing across systems, processes, and operational workflows
Own operational readiness through engagement with company resources to ensure everyone is aligned on expectations, responsibilities, and outcomes for ongoing service delivery
Maintain structure, visibility, and accountability across initiatives by tracking progress, clarifying responsibilities, and providing clear communication that measures outcomes and identifies risks or gaps
Provide purposeful communication that drives alignment, identifies risks, and prepares Operations to assume the business with confidence
Build confidence and establish trust through consistent follow through, clarity, and accountability

Requirements

What you’ll need

Prior Corporate Travel Operations Experience
General knowledge of 3rd party tools and technology solutions applicable to the travel industry – i.e. online booking tools, travel and expense tools, virtual payment systems, crisis and risk management software
Strong Sabre GDS skills are required. GDS Amadeus knowledge is a plus
Comfortable working in MS tools such as Word, Excel, PowerPoint, One Note and Smartsheet
Effective communication skills (oral, written and presentation) in English
Must be able to work under the stress of and meet deadlines
Must be able to change productively and to handle other tasks as assigned
Must be able to concentrate and perform accurately while meeting required timelines
Ability to think both tactically and strategically
Capable of identifying customer needs – listening to information, asking probing questions, applying knowledge, crafting solutions

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sabre GDSAmadeus GDSend to end testingoperational workflowstravel booking toolstravel expense toolsvirtual payment systemscrisis management softwarerisk management softwareMS Excel

Soft Skills

effective communicationaccountabilityclaritytrust buildingproblem solvingstrategic thinkingtactical thinkingstress managementadaptabilitycustomer needs identification