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Travel Technology Manager
BCD TravelTravel Technology Manager at BCD Travel responsible for implementing OBTs and ensuring effective solutions. Collaborate across teams to enhance travel technology processes.
About the role
Key responsibilities & impact- Assess incidents and determine solution approaches during the implementation stage
- Understand the request for changes and determine the best approach
- Apply a solution approach and ensure the business problem has been resolved
- Proactively identify opportunities for improvements
- Conduct customer facing implementations of OBTs and other products
- Logically conduct assessments, replicate errors or test situations if possible
- Coordinate activities with a range of internal or external teams across various issues
- Execute small to highest complex configuration changes
Requirements
What you’ll need- Advanced experience in the corporate travel industry is required
- Advanced experience in travel technology is required
- Basic project management experience
- Advanced administration knowledge of online booking tool (Concur, Cytric or other relevant tool)
- Commercial Support Experience
- Advanced experience in an international workspace
- Excellent written and verbal communication skills in English
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementconfiguration changesincident assessmentsolution approacherror replicationcustomer implementation
Soft Skills
communication skillsproblem-solvingproactive identificationcoordination