BCD Travel

Global Affiliate Account Manager

BCD Travel

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 - $105,000 per year

About the role

  • Develop and lead a truly global travel program in partnership with affiliate members
  • Implement and execute a Global Business Plan to establish, achieve, and measure program objectives
  • Manage the Global Program Management team, providing leadership, coaching, and mentoring
  • Establish and maintain strong relationships with key customer decision-makers
  • Identify opportunities to expand client relationships through coordinated sales efforts, pricing strategies, and implementations
  • Oversee new business implementations, partnering closely with the global implementation team to ensure customer expectations are met
  • Serve as part of the client support team, ensuring client satisfaction through proactive issue management and timely resolution

Requirements

  • Prior travel management company experience in an account management role
  • Solid Regional or Global Program Management experience within a travel management company
  • Experience in implementing and managing large market/global clients
  • A well-developed understanding of GDS online booking tools along with front and back office agency operations
  • A history of successful collaboration with suppliers
  • Advanced written and verbal presentation skills
  • Highly proficient with MS Office products, especially MS PowerPoint
  • Ability to travel when needed
Benefits
  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Global Program ManagementAccount ManagementGDS online booking toolsFront office operationsBack office operationsClient relationship managementSales strategiesBusiness implementationsIssue managementPresentation skills
Soft Skills
LeadershipCoachingMentoringCollaborationClient satisfactionCommunicationProblem-solvingRelationship buildingProactive managementTeam management