Regional Account Manager

BCD Travel

. Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives .

Posted 4/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives
Manage new business implementations, working closely with the implementation team to ensure client expectations are met
Help measure and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a regional level and develop deliberate business plans
Drive profitability of the contract on a regional basis by increasing revenues through up-selling and cross-selling to meet client’s strategic needs
Identify and assist in the selection of technology tools and processes to produce desired results
Establish and maintain relationships with key customer decision-makers in the region
Perform client business reviews and deliver regular financial reporting to all stakeholders

Requirements

What you’ll need

Prior travel management company or related business travel account management experience desired
Experience implementing and managing large market or regional clients
Thorough knowledge of business travel account management and operations
Adept with travel industry technology and processes
Demonstrated ability to successfully build, maintain, and grow customer portfolios and client relationships
Knowledge of creating business plans and managing business/client strategies
Previous experience in managing cross-functional work teams
Effective presentation skills in terms of development and delivery
Highly proficient in spoken and written English

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business travel account managementoperations managementbusiness plan creationclient strategy managementfinancial reportingService Level Agreements (SLAs)Key Performance Indicators (KPIs)up-sellingcross-sellingclient business reviews

Soft Skills

relationship buildingcustomer portfolio managementcross-functional team managementpresentation skillscommunication skillsclient relationship growthorganizational skillsstrategic thinkingproblem-solvingstakeholder engagement