Senior Client Success Strategist, Enterprise Accounts

Bazaarvoice

Senior Client Success Manager supporting Enterprise clients to nurture relationships for Bazaarvoice's AI solutions. Focused on maximizing client value and facilitating long-term growth.

Posted 7/2/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $100,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Strengthen and grow the relationship and opportunity with each account in your portfolio (typically 5-10)
Ensure renewal and growth of each account in your portfolio
Serve as the dedicated point of contact for your accounts and respond to all requests quickly and professionally
Pitch our product roadmaps to identify opportunities where we can help your accounts achieve their business objectives
Stay up to date on each of your accounts’ businesses and objectives so you’re able to identify opportunities for Bazaarvoice to help now and in the future
Provide monthly and quarterly business reviews for each of your accounts, as well as brainstorming and strategy sessions
Craft compelling narratives out of performance data to convey our value
Attend and host relationship building and networking events
Leverage the strong, trusting relationships you’ve built and the fantastic results your clients see using Bazaarvoice to generate referrals for new business

Requirements

What you’ll need

3+ years experience managing large recurring enterprise deals
Track record creating and growing trusting, lasting professional relationships with key stakeholders at large enterprise clients
Charismatic and exceptional communicator
You are naturally consultative and love to teach complex concepts in a simple way
You love brainstorming, creative thinking and are an excellent problem solver
Project management comes easy to you and you have the ability to prioritize and maintain focus
Deeply analytical and excited to dig into the data
Not afraid of a complex technical product
You are energetic, positive, and have a solutions-first approach
You are unafraid of taking on new responsibilities
You are self-directed, hard-working, and passionate about what you do
You have a take control and get things done mindset, and activity that reflects such

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Bazaarvoice Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2005 🛍️ eCommerce 🤝 B2B 💰 $6.7M Post-IPO Equity on 2012-11 eCommerce
Marketing
B2B Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking. Senior Client Success Strategist, Enterprise Accounts 🔥 2 minutes ago 🤠 Texas – Remote 💵 $100k - $110k / year ⏰ Full Time 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Strengthen and grow the relationship and opportunity with each account in your portfolio (typically 5-10)
Ensure renewal and growth of each account in your portfolio
Serve as the dedicated point of contact for your accounts and respond to all requests quickly and professionally
Pitch our product roadmaps to identify opportunities where we can help your accounts achieve their business objectives
Stay up to date on each of your accounts’ businesses and objectives so you’re able to identify opportunities for Bazaarvoice to help now and in the future
Provide monthly and quarterly business reviews for each of your accounts, as well as brainstorming and strategy sessions
Craft compelling narratives out of performance data to convey our value
Attend and host relationship building and networking events
Leverage the strong, trusting relationships you’ve built and the fantastic results your clients see using Bazaarvoice to generate referrals for new business 🎯 Requirements
3+ years experience managing large recurring enterprise deals
Track record creating and growing trusting, lasting professional relationships with key stakeholders at large enterprise clients
Charismatic and exceptional communicator
You are naturally consultative and love to teach complex concepts in a simple way
You love brainstorming, creative thinking and are an excellent problem solver
Project management comes easy to you and you have the ability to prioritize and maintain focus
Deeply analytical and excited to dig into the data
Not afraid of a complex technical product
You are energetic, positive, and have a solutions-first approach
You are unafraid of taking on new responsibilities
You are self-directed, hard-working, and passionate about what you do
You have a take control and get things done mindset, and activity that reflects such Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Architect 🔥 14 minutes ago Sigma Computing (hiring!) 201 - 500 ☁️ SaaS 🤖 Artificial Intelligence 🤝 B2B Website LinkedIn All Job Openings Customer Success Architect providing technical expertise for post-sales experience, advising customers on best practices. Collaborating with partners and product teams to deliver customer success in analytics solutions. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 🏆 Customer Success Clinical Specialist, Cardiac Rhythm Management 🔥 21 minutes ago Medtronic 10,000+ employees ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Clinical Specialist supporting Cardiac Rhythm Management sales and service objectives across multiple states. Providing technical and educational support while driving to accounts within the assigned territory. 🇺🇸 United States – Remote 💵 $72k - $90k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Senior Customer Success Manager – Government 🔥 23 minutes ago Propelus 201 - 500 📋 Compliance ⚕️ Healthcare Insurance 📚 Education Website LinkedIn All Job Openings Senior Customer Success Manager managing relationships with government regulatory boards. Driving compliance outcomes and ensuring sustained value realization across client portfolios. 🇺🇸 United States – Remote 💵 $100k - $110k / year ⏰ Full Time 🟠 Senior 🏆 Customer Success Customer Success Manager – Corporate Risk 🔥 26 minutes ago Thomson Reuters 10,000+ employees 💸 Finance 📱 Media ☁️ SaaS Website LinkedIn All Job Openings Customer Success Manager supporting enterprise clients in Risk & Fraud products with measurable outcomes through structured success plans and collaboration. Leading customer adoption and expansion with strategic accounts 🇺🇸 United States – Remote 💵 $93.1k - $172.9k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Customer Success Systems & Operations Manager 🔥 3 hours ago EverTrue 51 - 200 🏢 Enterprise 🤝 Non-profit Website LinkedIn All Job Openings Customer Success Systems & Operations Manager at EverTrue optimizing technology ecosystem and improving customer lifecycle processes. Supporting implementations and managing automation for customer success workflows. 🇺🇸 United States – Remote 💵 $105k - $115k / year 💰 $6M Series C on 2017-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

Exceptional CommunicationConsultative ApproachCreative ThinkingProblem SolvingSelf-Directed