FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Manager, Digital Client Success
BazaarvoiceManager leading Digital Client Success team at Bazaarvoice in Bengaluru, overseeing CSMs and driving client retention through best practices and engagement strategies.
About the role
Key responsibilities & impact- Lead the Digital Client Success team in Bengaluru
- Oversee 5-6 Digital Client Success Managers (CSMs)
- Create and implement strategies for client retention and satisfaction
- Conduct proactive client outreach to encourage best practices
- Develop reports and metrics for team performance
- Foster growth and development of team members
Requirements
What you’ll need- Experience in managing Client Success teams
- Strong understanding of User Generated Content (UGC) programs
- Ability to measure team metrics and create reports
- Proficient in client engagement and relationship management
- Excellent leadership and mentoring skills
Benefits
Comp & perks- Commitment to diversity and inclusion
- Equal employment opportunities (EEO) to all team members and applicants
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client retention strategiesmetrics developmentreport creationUser Generated Content (UGC) programs
Soft Skills
leadershipmentoringclient engagementrelationship management