Bazaarvoice

Senior Product Manager, Content Moderation – Processing

Bazaarvoice

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $100,800 per year

Job Level

Senior

About the role

  • Drive the transformation from legacy systems to unified, modern moderation platform
  • Own the product vision for how Bazaarvoice processes billions of content operations
  • Define what "enterprise-grade moderation" means and how we deliver it at scale
  • Set investment priorities across stability, automation, and innovation
  • Expand ML capabilities to comprehensive automation across all content types (text, images, video)
  • Partner with Data Science to evolve models that detect AI-generated content, review bombing, and emerging fraud patterns
  • Create AI-powered feedback loops to coach consumers toward displayable content
  • Advanced content quality scoring and author reputation systems
  • Build Portal capabilities that empower clients to manage moderation without support tickets
  • Enable real-time actions
  • Provide AI-generated explanations for moderation decisions to reduce support burden
  • Create escalation workflows that streamline client issue resolution
  • Own publishing pipeline performance, stability, and throughput optimization
  • Partner with Content Operations to optimize human moderation workflows
  • Evaluate "human-in-the-loop" strategies that supply ML model feedback
  • Define optional premium moderation services for clients requiring additional oversight

Requirements

  • 4-7 years product management experience, ideally with at least 3 years in B2B SaaS, enterprise software, or platform products
  • Demonstrated ability to own complex, multi-stakeholder product domains from vision through execution
  • Experience driving product strategy for operational systems (moderation, fraud, compliance, content processing, trust & safety)
  • Track record of transforming legacy systems or technical debt into modern, scalable platforms
  • Experience working independently with minimal oversight. You set direction and drive outcomes
  • Comfort with technical concepts: APIs, database performance, publishing pipelines, batch vs. real-time processing
  • Ability to collaborate effectively with engineers on technical architecture, trade-offs, and build vs. buy decisions
  • Experience defining success metrics and instrumenting products for data-driven decision-making.
Benefits
  • Commitment to diversity and inclusion
  • Equal employment opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementB2B SaaSenterprise softwaremoderation systemsfraud detectioncontent processingAPIsdatabase performancepublishing pipelinesdata-driven decision-making
Soft Skills
collaborationindependent workvision settingstakeholder managementoutcome-driventechnical communicationproblem-solvingstrategic thinkingadaptabilityleadership