Processing/Training Manager
Bayshore Mortgage Funding LLC
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Manage the end-to-end mortgage loan processing lifecycle
- Act as the onboarding processor for all New Branch’s
- Collaborate with other departments to ensure smooth communication and coordination
- Act as a subject matter expert (SME) for team members
- Oversee pipeline management to ensure service level agreements (SLAs) are consistently met
- Lead the implementation and optimization of emerging technologies
- Ensure compliance with all federal, state, and investor regulations
- Serve as the primary escalation point for customer issues
- Promote a customer-centric culture
- Develop and execute comprehensive training programs for new hires and existing staff
- Build and inspire a high-performing team through coaching, mentorship, and accountability
Requirements
- Minimum 5+ years in mortgage operations
- At least 2 years in management or training capacity
- Demonstrated experience implementing or utilizing newer digital/AI-driven processing technologies
- Strong understanding of conventional and government lending guidelines (FNMA, FHLMC, FHA, VA)
- Bachelor’s degree preferred or equivalent industry experience.
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mortgage loan processingpipeline managementdigital processing technologiesAI-driven processing technologiestraining program developmentcompliance management
Soft Skills
collaborationcommunicationleadershipcoachingmentorshipcustomer-centric focusaccountability
Certifications
Bachelor's degree