Baylor Genetics

Technical Product Manager – Digital Customer Platforms

Baylor Genetics

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Own and manage the technical product backlog for provider and patient-facing platforms.
  • Translate customer, clinical, and business requirements into clear user stories and acceptance criteria.
  • Ensure platforms are scalable, secure, and compliant with healthcare regulations.
  • Work closely with engineering teams to guide technical design decisions and implementation.
  • Partner with UX and CX teams to deliver intuitive, user-centered digital experiences.
  • Drive continuous improvement of customer platforms using usage data, feedback, and performance metrics.
  • Identify technical debt and platform risks and prioritize remediation.

Requirements

  • Bachelor’s degree in computer science, information systems, engineering, health informatics, or a related field.
  • 5+ years of experience in technical product management or product ownership
  • Experience working closely with engineering teams in agile environments
  • Experience in healthcare, diagnostics, or health technology preferred
  • Strong technical fluency with APIs, integrations, and complex systems
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical product managementproduct ownershipuser storiesacceptance criteriaAPIsintegrationsscalable systemssecure systemscomplianceperformance metrics
Soft Skills
communicationcollaborationproblem-solvingleadershipuser-centered designcontinuous improvementrisk managementdata analysiscustomer focustechnical fluency
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in information systemsBachelor’s degree in engineeringBachelor’s degree in health informatics