BayCoast Bank

Loan Operations Specialist

BayCoast Bank

full-time

Posted on:

Location Type: Hybrid

Location: Westborough • Massachusetts • 🇺🇸 United States

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Salary

💰 $37,974 - $47,470 per year

Job Level

JuniorMid-Level

About the role

  • Handles pre-closing processing for assigned loan files under joint supervision of assigned Loan Officer(s) and the Priority Funding Loan Processing Manager
  • Gathering loan conditions from customers and Loan Officers and clearing loan conditions with client investors
  • Ordering, reviewing, and delivering appraisal reports, flood certification and other required items
  • Working with insurance agents on obtaining or correcting binders
  • Verifying employment for customers
  • Assists other Loan Operations Specialists in their department and resolves issues as they arise
  • Handles general customer service issues
  • Seeks and recognizes opportunities to refer new business to other areas of the Bank and affiliates
  • Performs additional duties as requested

Requirements

  • Must have good written and verbal communication skills
  • Proficient in Microsoft Word and Excel
  • Good time management ability and interpersonal skills required
  • At least two years of prior loan/mortgage processing or similar experience required
  • Ability to sit, talk, hear, and lift up to 20 lbs.
  • May be required to work evenings and/or weekends and travel
Benefits
  • Remote Work (RW), Hybrid Work (HW), & Flextime (FLT)
  • Reasonable employee accommodation for physical or mental disabilities will be considered on a case-by-case basis
  • Equipment used: General office equipment and computer
  • May be required to work evenings and/or weekends, attend remote meetings and/or travel

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
loan processingmortgage processingappraisal reviewflood certificationemployment verificationcustomer service
Soft skills
written communicationverbal communicationtime managementinterpersonal skills
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