AVP Branch Manager

BayCoast Bank

. Be the face of BayCoast Bank, presenting a professional, friendly, and helpful appearance with every interaction .

Posted 4/21/2026full-timeSeekonk • Massachusetts • 🇺🇸 United StatesLead💰 $61,316 - $79,707 per yearWebsite

About the role

Key responsibilities & impact

Be the face of BayCoast Bank, presenting a professional, friendly, and helpful appearance with every interaction
Effectively engages with customer inquiries in a courteous and efficient manner
Accurately processes various customer transactions.
Leverage problem-solving and strong communication skills to resolve customer issues.
Displays willingness to make decisions and exhibits sound and accurate judgement as well as including appropriate individuals in the decision-making process.
The Branch Manager is responsible for the administration and efficient daily operation of a full-service Branch office, including relationship development, customer service, lending, operations, and security and safety in accordance with the Bank’s objectives.
Must maintain a thorough knowledge of all Bank products, services, policies, regulations, and branch systems.
Develops new deposit and loan business; provides a superior level of customer relations and promotes relationship development and service culture through coaching, guidance, and staff motivation.
Achieves individual and branch goals through new business relationship development, referrals, and retention of account relationships.
Develops and implements strategies to expend and broaden relationships with existing customers and prospective businesses through active scheduled sales calls.
Provides leadership, training and supervision, delegates day to day operations to the Assistant Manager and supervisory staff.
Participates in community events & organizations to increase the Bank’s visibility and to enhance new and existing business opportunities.
Manages the Branch office to meet the financial service needs of customers in the assigned community market area.
Works with management in establishing growth, relationship development and profit objectives for the office; providing input to these objectives and to the way performance will be measured and controlled.
Interacts with Senior Management and other Bank Officers to further expand customer relationships and develop new contacts.
Promotes a desire to help or serve both internal and external customers, to understand and meet their needs.
Serves as an active member of the customer service team, opening deposit accounts, completing loan applications, problem solving and providing Solutions to customers and is held accountable for the growth of the deposit base and the development of the staff.
Responsible for making outside relationship development and customer service calls to prospective customers within the office market area and submitting required activity reports to their Regional Manager.
Develops and cultivates business contacts in the community: Seeking out and developing new business opportunities.
Actively builds a solid network within and outside the company and values relationships highly.
Recognizes and acts upon opportunities to build relationships by helping others connect with others, offering information, sharing resources, etc. within the community.
Maintains an active, visible role in community organizations.
Promotes staff involvement in community activities.
Exercises responsibility for the success of marketing initiatives and contests in their Branch.
Embraces the Bank’s commitment to Solutions by seeking and recognizing opportunities to refer our customers and new business to different areas of the Bank, BayCoast Insurance, BayCoast Financial Services, Plimoth Investment Advisors, and BayCoast Mortgage.
Use Salesforce to track identified tasks, leads, and opportunities.
Strongly encouraged to utilize and track referrals through Solutions to ensure proper credit and recognition.

Requirements

What you’ll need

Relationship Development and Management experience.
Demonstrated ability to lead, motivate, and develop staff.
Proven ability to meet/exceed team and individual goals.
Good interpersonal and communication skills.
Customer service experience.
Supervisory experience.
Loan origination experience.
Knowledge of bank products and services.
College degree a plus.
Positive and helpful attitude.
Able to work extended hours if required.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account BayCoast Bank Website LinkedIn All Job Openings 201 - 500 employees Founded 1851 🏦 Banking 💸 Finance Banking
Finance
Insurance BayCoast Bank is a community-focused financial institution serving Massachusetts and Rhode Island. They offer a range of banking services including personal and business checking accounts, mortgages, personal loans, investment advice, and insurance solutions. Committed to empowering local residents and businesses, BayCoast Bank emphasizes financial education and tailored financial solutions to meet diverse customer needs. AVP Branch Manager 🔥 1 hour ago 🏢 Seekonk – Onsite 💵 $61.3k - $79.7k / year ⏰ Full Time 🔴 Lead 👔 Vice President Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Be the face of BayCoast Bank, presenting a professional, friendly, and helpful appearance with every interaction
Effectively engages with customer inquiries in a courteous and efficient manner
Accurately processes various customer transactions.
Leverage problem-solving and strong communication skills to resolve customer issues.
Displays willingness to make decisions and exhibits sound and accurate judgement as well as including appropriate individuals in the decision-making process.
The Branch Manager is responsible for the administration and efficient daily operation of a full-service Branch office, including relationship development, customer service, lending, operations, and security and safety in accordance with the Bank’s objectives.
Must maintain a thorough knowledge of all Bank products, services, policies, regulations, and branch systems.
Develops new deposit and loan business; provides a superior level of customer relations and promotes relationship development and service culture through coaching, guidance, and staff motivation.
Achieves individual and branch goals through new business relationship development, referrals, and retention of account relationships.
Develops and implements strategies to expend and broaden relationships with existing customers and prospective businesses through active scheduled sales calls.
Provides leadership, training and supervision, delegates day to day operations to the Assistant Manager and supervisory staff.
Participates in community events & organizations to increase the Bank’s visibility and to enhance new and existing business opportunities.
Manages the Branch office to meet the financial service needs of customers in the assigned community market area.
Works with management in establishing growth, relationship development and profit objectives for the office; providing input to these objectives and to the way performance will be measured and controlled.
Interacts with Senior Management and other Bank Officers to further expand customer relationships and develop new contacts.
Promotes a desire to help or serve both internal and external customers, to understand and meet their needs.
Serves as an active member of the customer service team, opening deposit accounts, completing loan applications, problem solving and providing Solutions to customers and is held accountable for the growth of the deposit base and the development of the staff.
Responsible for making outside relationship development and customer service calls to prospective customers within the office market area and submitting required activity reports to their Regional Manager.
Develops and cultivates business contacts in the community: Seeking out and developing new business opportunities.
Actively builds a solid network within and outside the company and values relationships highly.
Recognizes and acts upon opportunities to build relationships by helping others connect with others, offering information, sharing resources, etc. within the community.
Maintains an active, visible role in community organizations.
Promotes staff involvement in community activities.
Exercises responsibility for the success of marketing initiatives and contests in their Branch.
Embraces the Bank’s commitment to Solutions by seeking and recognizing opportunities to refer our customers and new business to different areas of the Bank, BayCoast Insurance, BayCoast Financial Services, Plimoth Investment Advisors, and BayCoast Mortgage.
Use Salesforce to track identified tasks, leads, and opportunities.
Strongly encouraged to utilize and track referrals through Solutions to ensure proper credit and recognition. 🎯 Requirements
Relationship Development and Management experience.
Demonstrated ability to lead, motivate, and develop staff.
Proven ability to meet/exceed team and individual goals.
Good interpersonal and communication skills.
Customer service experience.
Supervisory experience.
Loan origination experience.
Knowledge of bank products and services.
College degree a plus.
Positive and helpful attitude.
Able to work extended hours if required. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

loan originationcustomer servicerelationship developmentbranch operationsfinancial servicessales strategiesmarketing initiativesproblem solvingstaff trainingtransaction processing

Soft Skills

leadershipmotivationcommunicationinterpersonal skillsdecision makingjudgmentcustomer relationsteamworkcommunity involvementpositive attitude

Certifications

college degree