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Project Manager
Baxter PlanningProject Manager leading enterprise SaaS implementations at Baxter Planning. Collaborating with global customers to optimize their service operations.
About the role
Key responsibilities & impact- Lead multiple concurrent enterprise SaaS implementation projects from kickoff through stabilization
- Develop and manage project plans, schedules, milestones, scope, risks, and customer deliverables
- Coordinate internal and customer teams to ensure projects are delivered on time, within scope, and aligned to business objectives
- Serve as the primary project management contact for assigned customers, building trusted relationships with stakeholders
- Facilitate project meetings, establish clear expectations, communicate progress, and drive timely decisions
- Proactively identify, communicate, and escalate project risks, issues, and dependencies
- Prepare customer status reports, executive updates, and Steering Committee presentations
- Maintain project documentation, RAID logs, action trackers, and implementation artifacts across project management platforms
- Track project milestones and ensure deliverables and phase exit criteria are completed
- Execute a standardized implementation methodology to deliver predictable, high-quality customer outcomes
- Capture lessons learned and identify opportunities to improve delivery through standardization, automation, and best practices
Requirements
What you’ll need- Bachelor's degree in Business, Information Systems, Supply Chain, Project Management, or a related field preferred
- 1+ year of experience leading enterprise SaaS implementations
- Strong understanding of project management principles
- Comfortable leveraging AI productivity tools (e.g., Microsoft Copilot, ChatGPT)
- Proficiency with Microsoft Office and project management tools such as Microsoft Project, Jira, Confluence, or similar platforms
- Experience working with global customers and geographically distributed teams
- Familiarity with change management and customer adoption best practices
- Experience in Service Supply Chain, Asset Management, or Enterprise Software implementations is a plus
- Ability to travel up to 25%
Benefits
Comp & perks- flexible remote work environment
- competitive compensation and benefits
- opportunities for professional growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project PlanningRisk ManagementScope ManagementCustomer DeliverablesImplementation Methodology
Soft Skills
Stakeholder CommunicationRelationship BuildingFacilitation