Sales

• This is an opportunity to provide a full pre and post sales service to the Direct Sales teams and clients, ensuring that all company procedures are followed.
• Assisting Direct Sales teams and clients throughout the pre-and post-sales process, ensuring adherence to company procedures.
• Aid in planning customer campaigns using internal tools and systems.
• Provide presentations and insights to support sales in creating compelling client recommendations.
• Maintain proactive communication with sales regarding campaign progress and task requests.
• Respond directly to incoming agency briefs and requests.
• Process bookings according to company standards within specified timelines.
• Manage any changes to campaigns before launch.
• Coordinate customer artwork, design, print, and digital orders.
• Ensure timely and high-quality responses to customer inquiries through all channels, including managing complaints.
• Organize photography for requested campaigns.
• To ensure all activities are reflective of the ‘knowledge, accuracy & efficiency’ team pillars.
• Work closely with Direct Sales & Operations leadership teams to continuously improve & refine processes.

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