Service Network Development Manager
Baudouin
full-time
Posted on:
Location Type: Office
Location: Cassis • 🇫🇷 France
Visit company websiteSalary
💰 €50,000 - €60,000 per year
Job Level
JuniorMid-Level
About the role
- Develop and maintain the regional after-sales strategy in collaboration with the Network Development Director.
- Research and identify potential after-sales partners.
- Visit, evaluate, negotiate, and manage contracts with new and existing partners.
- Lead the onboarding process for new partners.
- Build service capabilities and support the implementation of company initiatives with partners.
- Monitor service partner performance indicators (KPIs) and deliver reports to management, including recommendations for improvement.
- Conduct periodic audits.
- Ensure contractual agreements are properly applied.
- Work cross-functionally with department heads to identify action plans for continuous improvement.
- Provide ongoing support to partners and collaborate with them to identify improvement opportunities.
- Address customer concerns regarding products and services.
- Stay informed about industry trends and market dynamics.
Requirements
- Bachelor’s degree (Bac +3) minimum, preferably in engineering.
- At least 2 years of experience in the industrial sector.
- Availability to travel up to 50% within the EMEA region.
- Fluent English; proficiency in another European language is an asset.
- Valid driver’s license (light vehicles).
Benefits
- Modern, collaborative work environment
- Opportunities for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract managementperformance indicatorsauditingnegotiationservice capabilitiesafter-sales strategycontinuous improvementpartner onboardingreporting
Soft skills
collaborationcommunicationleadershipproblem-solvingcustomer service
Certifications
Bachelor’s degreevalid driver’s license