Travel Insurance Medical Assistance Coordinator
battleface
full-time
Posted on:
Location Type: Remote
Location: Malaysia
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About the role
- Provide real-time help and support to travelers
- Identify problems and deliver solutions - before, during, and after travel
- Act as the front-line first responder for customer emergencies
- Manage emergency travel and medical assistance cases, including medical contacts and referrals
- Collaborate with medical advisors, underwriters, and claims teams to determine the best outcomes for travelers
Requirements
- Proven working experience in a travel or medical assistance coordinator role
- Background in travel or insurance, with a strong understanding of industry terms and practices
- A genuine love of helping people
Benefits
- Provides competitive benefits that support your wellbeing and work-life balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer supportproblem-solvingemergency responsecollaborationcommunicationinterpersonal skillsempathycrisis managementdecision makingcustomer service