battleface

Full-stack Engineer

• Participates in analysis and design activities to produce a viable system design that fits within the overall system architecture whilst addressing all the elicited requirements
• Designs, develops and maintains robust backend and frontend services in a wide range of technologies
• Follows established development and testing procedures to ensure quality software development that meets the requirements
• Creates and maintains documentation regarding systems being developed to ensure long-term maintainability

Full Stack Engineer

Insurance

• Provide real-time help and support to travelers
• Identify problems and deliver solutions - before, during, and after travel
• Act as the front-line first responder for customer emergencies
• Participate in shaping and refining our assistance protocols
• Manage emergency travel and medical assistance cases, including medical contacts and referrals evacuation and transportation services following established protocols every step of the way
• Collaborate with medical advisors, underwriters, and claims teams to determine the best outcomes for travelers, based on policy coverage and patient needs
• Clearly document actions, strategies, and next steps so that team members can seamlessly continue cases
• Help enhance and expand our provider database
• Contribute to process improvements, client onboarding, and service setup

Travel Insurance Medical Assistance Coordinator

• Provide real-time help and support to travelers
• Identify problems and deliver solutions - before, during, and after travel
• Act as the front-line first responder for customer emergencies
• Participate in shaping and refining our assistance protocols
• Manage emergency travel and medical assistance cases, including: medical contacts and referrals evacuation and transportation services following established protocols every step of the way
• Collaborate with medical advisors, underwriters, and claims teams to determine the best outcomes for travelers, based on policy coverage and patient needs
• Clearly document actions, strategies, and next steps so that team members can seamlessly continue cases
• Help enhance and expand our provider database
• Contribute to process improvements, client onboarding, and service setup

• Provide real-time help and support to travelers
• Identify problems and deliver solutions - before, during, and after travel
• Act as the front-line first responder for customer emergencies
• Manage emergency travel and medical assistance cases, including medical contacts and referrals
• Collaborate with medical advisors, underwriters, and claims teams to determine the best outcomes for travelers