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B2B Customer Service Representative – Part-time
BatmaidB2B Customer Service Representative managing client relationships and schedules for cleaning services. Supporting communication and feedback between clients and agents in a hybrid work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in both French and English, with a focus on customer service and coordination. Capable of managing client relationships, handling feedback, and ensuring quality service in a fast-paced environment.
Highest-signal resume keywords
Fluent In French (C2)Strong Command Of English (C1)Customer Service ExperienceCoordination SkillsProactive Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Calm Presence On The PhoneFriendly CommunicationProblem-SolvingTeam CollaborationAdaptability
Industry Keywords
Client Relationship ManagementQuality StandardsFeedback ManagementScheduling CoordinationPayroll Support
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- You maintain close relationships with both clients and cleaning agents, ensuring smooth communication and a great service experience for everyone involved.
- When a last-minute change happens or a scheduling puzzle arises, you have to find the best outcome for both the client and the agent.
- You manage feedback, handle complaints professionally and help ensure that every service meets our quality standards.
- You keep information up to date, process contract changes, manage absences and support payroll-related questions from employees.
Requirements
What you’ll need- You are native or fluent in French (C2) with a strong professional command of English (C1). You’re comfortable switching between the two in a fast-paced environment.
- You have at least 1+ years of experience in Customer Service, Coordination or Hospitality. More importantly, you have a proactive, hands-on mindset.
- You have a calm, friendly presence on the phone. You understand that you aren't just "closing tickets", but helping someone manage their home or their livelihood.
- You are excited about the prospect of joining a growing hub. You are someone who likes to contribute ideas and help shape how a team works.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Batmaid Website LinkedIn All Job Openings 51 - 200 employees Founded 2015 🛍️ eCommerce 👥 B2C 🧘 Wellness eCommerce
- B2C
- Wellness Batmaid is Switzerland's leading home cleaning company, offering high-quality cleaning services for homes, businesses, and end-of-tenancy situations. Established in 2015, Batmaid employs and insures all its cleaners under permanent contracts, adhering to the sector’s Collective Bargaining Agreement. Their services are customizable through a user-friendly app, allowing clients to book and manage cleanings with ease. Batmaid aims to provide a hassle-free experience, lifting the burden of employer responsibilities from the client, and ensuring all social charges and insurances for cleaners are managed by the company. With excellent reviews and a strong presence across Swiss cities, Batmaid is dedicated to enhancing the quality of life by providing tailored cleaning support for all, including students, new parents, and those recovering from injury. B2B Customer Service Representative – Part-time Job not on LinkedIn 🔥 46 minutes ago 🏢🏡 Lisbon – Hybrid ⏱ Part Time 🟢 Junior 💝 Customer Support 🚫👨🎓 No degree required 🗣️🇫🇷 French Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- You maintain close relationships with both clients and cleaning agents, ensuring smooth communication and a great service experience for everyone involved.
- When a last-minute change happens or a scheduling puzzle arises, you have to find the best outcome for both the client and the agent.
- You manage feedback, handle complaints professionally and help ensure that every service meets our quality standards.
- You keep information up to date, process contract changes, manage absences and support payroll-related questions from employees. 🎯 Requirements
- You are native or fluent in French (C2) with a strong professional command of English (C1). You’re comfortable switching between the two in a fast-paced environment.
- You have at least 1+ years of experience in Customer Service, Coordination or Hospitality. More importantly, you have a proactive, hands-on mindset.
- You have a calm, friendly presence on the phone. You understand that you aren't just "closing tickets", but helping someone manage their home or their livelihood.
- You are excited about the prospect of joining a growing hub. You are someone who likes to contribute ideas and help shape how a team works. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs