Talent Acquisition – HR Generalist

Batmaid

Talent Acquisition / HR Generalist at Batmaid, leading local recruitment efforts and managing HR operations in Lisbon. Focus on high-volume recruitment, onboarding, and office management for a growing team.

Posted 7/9/2026full-timeLisbon • 🇵🇹 PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in high-volume recruitment and talent acquisition, with a strong understanding of Portuguese labor laws and effective onboarding processes. Proficient in managing employee relations and ensuring compliance while fostering a positive workplace environment.

Highest-signal resume keywords

High-Volume RecruitmentPortuguese Labor LawsTalent AcquisitionEmployee RelationsOnboarding

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Talent AcquisitionData EntryPayroll ManagementContract DraftingPerformance ReviewsDisciplinary ProceduresRecruitment ProcessAdministrative SupportEmployee EngagementBPO Experience

Soft Skills

Interpersonal SkillsCommunicationAttention to DetailAdaptabilityTrust Building

Industry Keywords

Call CenterHuman ResourcesEmployee OnboardingTeam ManagementFacility Management

About the role

Key responsibilities & impact

High-Volume Recruitment: Lead the end-to-end recruitment process primarily for local call center operators, ensuring a steady pipeline of qualified candidates.
Support Function Hiring: Source, interview, and hire for various local support and administrative functions as the Lisbon office scales.
Candidate Experience: Manage job postings, screen CVs, conduct initial interviews, and coordinate final interviews with hiring managers while ensuring a positive experience for all applicants.
Onboarding: Facilitate the HR onboarding process for new hires to ensure a smooth transition into the company.
Operational Support: Partner directly with the Director of Operations to support daily team management and cultivate a healthy work environment.
Employee Relations: Boost employee's moral, increase engagement, guide and manage performance reviews, disciplinary actions, warnings, and terminations.
Legal Compliance: Liaise with our external employment lawyers when necessary to ensure all HR actions comply fully with Portuguese labor laws.
Office Management: Ensure the Lisbon office is a welcoming and productive environment. This includes managing office supplies, coordinating with vendors (e.g., cleaning, facility maintenance), and ensuring workstations are set up and ready for new hires.
Event Coordination: Organize basic local team-building activities or in-office perks (e.g., team lunches, milestone celebrations) to boost employee engagement.
Fiduciary Liaison: Act as the primary point of contact between the company and our external payroll fiduciary.
Payroll Input & Checking: Accurately gather, input, and verify monthly payroll data (e.g., attendance, overtime, bonuses, absences).
Finance Coordination: Liaise seamlessly with our internal Finance department to validate payroll data and ensure timely and accurate execution of monthly salary payments.
Administrative support: drafting employment contracts, certificates, all legal HR documents related to our employees.

Requirements

What you’ll need

**Experience:** 3+ years of experience in Human Resources, ideally with a strong background in high-volume Talent Acquisition, BPO, or call center environments. Prior experience with People Management a strong plus.
**Local Knowledge:** Solid understanding of Portuguese labor laws, particularly regarding contracts, disciplinary procedures, and terminations.
**Language Skills:** Native or bilingual fluency in Portuguese, and professional proficiency in English (both written and spoken).
**Attention to Detail:** High accuracy in data entry and review, specifically for handling sensitive payroll information.
**Communication:** Excellent interpersonal skills with the ability to manage difficult conversations and build trust with both entry-level operators and senior leadership.
**Adaptability:** Ability to thrive in a fast-paced environment and juggle recruitment targets with daily administrative and facility duties.

Benefits

Comp & perks

-**Working for an international Swiss company ******-Competitive compensation****-**Performance related short term incentive****-**Private health insurance** in addition to base salary (details to be provided upon Onboarding)****-Meal allowance** in addition to base salary: (tax free, provided through meal card (UP) ****-Monthly transportation allowance** in addition to base salary: 40 Euros gross