Bastion

Payment Operations Lead

Bastion

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Job Level

Senior

Tech Stack

ERP

About the role

  • Bastion enables financial institutions and enterprises to issue regulated stablecoins, generate revenue on reserves, and expand their ecosystems.
  • Process-driven and technically proficient Payment Operations Lead to build and scale financial operations infrastructure from the ground up.
  • Lead daily operations across stablecoin minting/burning, fiat/crypto settlement, trading, and reconciliation; own key controls, audit readiness, and financial operations workflows.
  • Own and execute the end-to-end settlement lifecycle: ACH/wire processing, crypto swaps, reconciliation, exception handling, and transaction validation
  • Design a scalable reconciliation processes across fiat/stablecoin flows - including daily cash, wallet movements, NAV calculations, and transaction monitoring
  • Support the design and implementation of Bastion’s SOC1 control framework, including operational control mapping, documentation, and audit trail development.
  • Build stablecoin operational readiness across mint/redeem workflows, internal controls, fiat on/off ramp processes.
  • Monitor bank and exchange partners for daily operations: wire verifications, track FX conversions, and manage on and off-chain liquidity movements
  • Create customer-facing reporting (i.e. daily transaction status, balances, confirmations) and internal dashboards (i.e. reconciliations KPIs, settlement SLAs, volume metrics)
  • Serve as the point of contact for exception management across failed/ stuck payments, invalid memos or delayed settlements.
  • Collaborate cross-functionally with Product, Engineering, and Compliance to integrate financial operation requirements into systems builds and user flows.
  • Support the implementation of a Treasury Management System (TMS)

Requirements

  • 7-10+ years of experience in financial operations, treasury operations or crypto payment processing.
  • Strong understanding of fiat and crypto flow of funds: wire transfers, stablecoin mechanics, exchanges, and wallets.
  • Proven ability to design from first principles and scale systems with minimal existing infrastructure
  • Experience with Banking and Exchange APIs, reconciliation tooling, and TMS, ERP or Ledger Systems
  • Demonstrated ownership of SOC1 controls, internal audit readiness or other financial compliance frameworks.
  • Highly detail-oriented operationally rigorous and able to work independently in a lean environment.
  • Self-starter with strong communication skills with a bias for execution.