Bask Health

Data Scientist

• Product Data Scientist at Bask Health, uncovering key insights, shaping product development, and influencing decision-making.
• Work cross-functionally to guide product development and ensure solutions deliver real-world impact.
• Utilize cutting-edge techniques like regression analysis, segmentation, and A/B testing to inform product optimization and continuous improvement.
• Play a pivotal role in shaping innovative solutions that transform telehealth and empower patients.

Project Manager

• Report directly to the CEO and work closely with engineering and product teams.
• Lead and shape product offerings, defining and maintaining a clear product roadmap aligned with Bask Health's mission.
• Tackle hard, ambiguous questions with rigor and independence; own projects from problem definition to final recommendation.
• Lead new or early-stage initiatives or products, often performing multiple functions to reach success.
• Partner with engineering, design, marketing, sales, and customer success to drive product development from concept to launch.
• Engage with customers, patients, and partners to gather insights and act as the voice of the customer.
• Translate complex problems into digestible engineering solutions; must know how to code and read code.

Senior Technical Product/Project Manager

Technical Product Manager

• Report directly to the CEO and work closely with engineering and product teams.
• Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation.
• Lead new or early stage initiatives or products, often playing the role of multiple functions simultaneously.
• Help shape the product roadmap for Bask, leveraging competitive and user insights to help PMs and Engineering prioritize.
• Define and maintain a clear and compelling product roadmap aligned with Bask Health's mission.
• Partner with engineering, design, marketing, sales, and customer success to drive product development from concept to launch.
• Engage with customers, patients and partners to gather insights and ensure products are intuitive and solve real-world problems.
• Act as the voice of the customer, ensuring user needs are central to all product decisions.

Support Engineer

• Answer subscriber questions (600–700 queries daily) with accuracy and efficiency.
• Fix errors in the CS-tool queue (e.g., pre- or post-prescription order issues).
• Reroute orders between pharmacies based on delays, account manager requests, or other needs.
• Assist account managers with CS-related requests (limited system access).
• Report recurring issues to developers and follow up on resolution progress.
• Support engineers with CS-related tasks such as lost or canceled orders, prescription errors, and questionnaires.
• Respond to subscriber inquiries promptly and professionally after training.
• Reduce errors, improve customer experience, and ensure operational efficiency.

Data Scientist

Senior Technical Product/Project Manager

Technical Product Manager

Technical Support Specialist