Senior Digital Experience Engineer

BASF

Senior Digital Experience Engineer enabling Nexthink as a core platform for BASF's digital workplace. Collaborating with teams to improve digital employee experience and operationalizing solutions.

Posted 6/2/2026full-timeHyderabad • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

MacOSServiceNow

About the role

Key responsibilities & impact

Identify, evaluate, and prioritize DEX use cases (e.g. performance, stability, adoption, compliance, automation)
Drive the adoption and value realization of Nexthink across the enterprise
Translate business and user needs into actionable Nexthink solutions
Contribute to the evolution of the Experience Management framework (e.g. XLAs, DEX KPIs)
Partner with Product Owners to integrate Nexthink use cases into product and service backlogs
Design and implement dashboards, campaigns, remote actions, and automations
Advise product teams on experience ‑ by ‑ design using Nexthink insights
Support rollout, scaling, and operationalization of Nexthink capabilities across the organization
Develop and maintain scripts and automations (e.g. PowerShell, Nexthink Remote Actions)
Integrate Nexthink with the broader workplace ecosystem (e.g. Microsoft Intune , ServiceNow, Chatbots)
Perform end ‑ to ‑ end workplace analysis and drive sustainable improvements
Enable and coach teams on Nexthink best practices, usage models, and maturity development

Requirements

What you’ll need

Degree in Computer Science, Information Technology, Business Informatics, or comparable qualification
Strong experience in Enterprise Workplace / Desktop Management
Solid understanding of modern Digital Workplace architectures
Hands ‑ on experience in scripting and automation (e.g. PowerShell)
Proven expertise in Nexthink Infintiy Platform ( dashboards, campaigns, remote actions, NQL) and Microsoft Intune (Windows and MacOS devices, policies, troubleshooting)
Ability to translate technical insights into business ‑ relevant recommendations
Excellent communication and stakeholder ‑ management skills
Strong advantage Background in Digital Employee Experience (DEX) or Experience Management
Experience integrating analytics into incident, problem, or service processes
Exposure to large, complex, global enterprise environments
Agile mindset and experience working with product ‑ oriented teams.

Benefits

Comp & perks

A unique total offer: you@BASF
Wide range of elements needed to be your best in every stage of your life

ATS Keywords

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Hard Skills & Tools

scriptingautomationPowerShellNexthink Infinity PlatformNexthink dashboardsNexthink campaignsNexthink remote actionsNQLDigital Workplace architecturesEnterprise Workplace Management

Soft Skills

communicationstakeholder managementability to translate technical insightscoachingadvisingcollaborationproblem-solvingorganizational skillsagile mindsetexperience-oriented