Systems Engineer – Application Specialist

BASF

Application Specialist supporting BASF employees in the use of Windows workplace applications. Collaborating on technical expertise and ensuring high quality application services globally.

Posted 5/23/2026full-timeHyderabad • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support BASF employees in the use of Windows workplace applications
Analyze incidents and resolve technical issues
Act as a technical expert for assigned applications
Ensure stability, performance, and compliance of applications
Contribute to cross-functional and international projects
Monitor service performance based on agreed SLAs
Support the introduction of new technologies and solutions

Requirements

What you’ll need

Highly motivated and technically strong
Deep technical expertise in Windows workplace applications
Experience with Adobe Acrobat, SAP GUI, and similar tools
Ability to analyze incidents and resolve technical issues
Provide technical input for decisions, improvements, and roadmap topics
Ensure technical quality standards and support continuous service improvements
Implement and continuously improve technical support and service processes
Collaborate with external service providers to evaluate technical changes, upgrades, and improvements
Create and maintain knowledge documents for ServiceDesk and EndUsers

Benefits

Comp & perks

A unique total offer: you@BASF
Wide range of elements you need to be your best in every stage of your life

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows workplace applicationsincident analysistechnical issue resolutiontechnical expertisetechnical quality standardsservice performance monitoringcontinuous service improvementstechnical support processesknowledge documentation

Soft Skills

highly motivatedcollaborationtechnical inputimprovement mindset