Supervisor, Healthcare Billing Recovery Operations
BASF
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $60,000 - $70,000 per year
About the role
- Responsible for Specialists (caseworkers) performing billing and recovery services to/for Group Health Plans, Non-Group Health Plans, and other related, authorized, and liable parties.
- Ensure staffing and training of case specialists for assigned business.
- Contribute to development and continuous improvement of operational tools, processes and procedures.
- Ensure assigned team consistently achieves established metrics and goals assigned, quality and compliance requirements.
- Leads by example and demonstrates Performant core values in performance of job duties and all interactions.
- Provides feedback, coaching and additional training to assigned team to correct areas of deficiency and oversight.
Requirements
- Minimum 2 years of experience as a supervisor, or lead with supervisory responsibilities
- Minimum 5 years of experience in medical billing experience demonstrating depth of knowledge and capability required for the position
- Minimum 3 years of experience in customer service, billing reclamation or recovery, or call center role demonstrating application of similar skills preferably in a healthcare or related industry.
- High School diploma or GED required.
- Some college in medical terminology, billing, coding, or Medical Billing/Coding certification preferred.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingbilling reclamationrecovery servicescase managementoperational tools developmentprocess improvementmetrics achievementquality compliance
Soft Skills
leadershipcoachingfeedback provisionteam traininginterpersonal skills
Certifications
Medical Billing/Coding certification