Night Porter / Night Auditor
BASF
full-time
Posted on:
Location Type: Office
Location: Ludwigshafen • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Attend to guests – first point of contact during the night
- Check-in & Check-out – manage guest arrivals and departures
- Handle complaints – professionally respond to guest requests
- Bar service – serve guests at the hotel bar
- Prepare conference rooms – check and set up for the following morning
- Organize the night shift – ensure smooth night operations
- End-of-day closing – perform cash register reconciliation and closeouts
- Processes & quality – observe hygiene and workplace safety standards
Requirements
- Vocational training in hospitality or gastronomy
- Career changers with relevant experience welcome
- Experience in guest services
- Professional demeanor
- Strong organizational skills
- Sense of responsibility
- Attention to detail
- Good command of German and English
- Team player
- Enjoy working night shifts
Benefits
- Attractive salary – 12 monthly payments above industry standard
- 13th month salary as an annual bonus
- Holiday pay
- Commuter ticket subsidy
- Premium pay for Sundays, public holidays, and night shifts
- 30 days of vacation
- 5 additional "Zukunftstage" (extra days off for personal development/planning)
- Flexitime account
- 100% employer contribution to the company pension scheme
- Access to medical center and health services
- Work clothing provided and laundered
- Individual development support and promotion opportunities
- Strong team spirit & diversity – respect and tolerance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
guest servicescash register reconciliationbar serviceconference room preparationhygiene standardsworkplace safety standards
Soft skills
professional demeanorstrong organizational skillssense of responsibilityattention to detailteam player
Certifications
vocational training in hospitalityvocational training in gastronomy